Employment Insurance Board of Appeal Regulations (SOR/2025-74)

Marginal note:Definitions

1 The following definitions apply in these Regulations.

Act

Act means the Department of Employment and Social Development Act. (Loi)

appellant

appellant means any person who is the subject of a reconsideration decision of the Commission, or the employer of the claimant who is the subject of such a decision, who appeals that decision under section 113 of the Employment Insurance Act. (appelant)

claimant

claimant has the same meaning as in subsection 2(1) of the Employment Insurance Act. (prestataire)

employer

employer has the same meaning as in subsection 2(1) of the Employment Insurance Act. (employeur)

party

party means an appellant, the Commission or any person added to the appeal under section 16. (partie)

reconsideration decision

reconsideration decision means a decision made by the Commission under section 112 of the Employment Insurance Act, including a decision in relation to further time to make a reconsideration request. (décision de révision)

Marginal note:General principle

2 These Regulations must be interpreted and applied in a manner that ensures that the appeal process is as simple and efficient as the principles of natural justice allow.

Marginal note:Application

3 These Regulations apply to appeals made under section 113 of the Employment Insurance Act.

Marginal note:Matters not covered by Regulations

4 The procedure applicable to any matter that arises in the context of an appeal that is not covered by these Regulations must be determined by the Board of Appeal by analogy to these Regulations, to the extent that the principles of natural justice allow.

Marginal note:Participation of parties in appeal process

5 Parties are required to comply with the Board of Appeal’s directions, to respect its deadlines and to communicate with it as required.

Marginal note:Communications

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  6 (1) Unless otherwise specified in these Regulations, communications between the Board of Appeal and parties, other than the filing of documents, can be done by mail, courier, telephone or electronic means.

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  Marginal note:Contact information on file

  (2) The Board of Appeal must use the contact information in the appeal record when it contacts or sends documents to a party.

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  Marginal note:Changes to contact information

  (3) Parties must notify the Board of Appeal of any changes to their contact information as soon as feasible.

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  Marginal note:Failure to contact party

  (4) To the extent that the principles of natural justice allow, the Board of Appeal may continue the appeal process without providing further notice to a party if it fails to contact them using the contact information provided.

Marginal note:Language of appeal

7 An appellant must choose to have the appeal heard in English or French, and any other party may participate in the appeal in the official language of their choice.

Marginal note:Interpretation services

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  8 (1) The Board of Appeal must provide, to the extent possible, interpretation services for a hearing if requested by a party.

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  Marginal note:Request

  (2) A party who makes such a request must do so in writing as soon as feasible.

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  Marginal note:External interpretation services

  (3) A party may be accompanied, at their own expense, by their own interpreter.

Marginal note:Accommodation measures

9 A party who has made a request for accommodation must, to the extent possible, be accommodated by the Board of Appeal so that they may fully participate in the appeal.

Marginal note:Reimbursement and compensation

10 For the purposes of section 43.15 of the Act, any party other than the Commission may be reimbursed for their expenses or receive an allowance under that section if

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  (a) the party must travel in excess of 100 km from the postal address in the appeal record to reach the hearing location; and

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  (b) a request is made by the party in writing and is approved by the Executive Head of the Board of Appeal before the hearing date.

Marginal note:Members assigned to regions

11 For the purposes of subsection 43.04(5) of the Act, the regions to which members of the Board of Appeal are to be assigned are those that are listed in column 2 of the schedule to these Regulations.

Marginal note:Quorum

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  12 (1) The quorum of a panel referred to in subsection 43.05(1) of the Act is two members, one of whom is the presiding member.

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  Marginal note:Absence of member

  (2) A hearing may take place in the absence of a member of the panel who becomes unable to act if the quorum is maintained and if consent is provided by the appellant and any person added to the appeal under section 16.

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  Marginal note:Casting vote

  (3) The presiding member has a casting vote in a decision made in the circumstances described in subsection (2).

Marginal note:Notice of appeal

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  13 (1) To appeal a reconsideration decision, an appellant may file a notice of appeal with the Board of Appeal

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    (a) in person, at a Service Canada office;

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    (b) by mail or courier, using the postal address set out on the Board of Appeal’s website; or

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    (c) electronically, using the electronic filing procedure set out on the Board of Appeal’s website.

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  Marginal note:Claimant

  (2) A notice of appeal filed by a claimant must include

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    (a) their full name, postal address and, if applicable, telephone number and email address; and

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    (b) their social insurance number or the identifying number indicated on the reconsideration decision being appealed.

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  Marginal note:Employer

  (3) A notice of appeal filed by an employer must include

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    (a) the full name, postal address and, if applicable, telephone number and email address of the contact person for their business;

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    (b) the business name;

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    (c) the business number assigned to them by the Canada Revenue Agency; and

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    (d) the identifying number indicated on the reconsideration decision being appealed.

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  Marginal note:Presumed date of filing notice of appeal

  (4) A notice of appeal is presumed to be filed

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    (a) if filed in person, on the date indicated by the date received stamp applied to the document by Service Canada;

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    (b) if filed by ordinary mail, on the date indicated by the date received stamp applied to the document by the Board of Appeal;

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    (c) if filed by registered mail or courier, on the date recorded on the delivery confirmation receipt; or

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    (d) if filed electronically, on the date and at the time indicated by the Board of Appeal’s electronic system.

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  Marginal note:Confirming receipt of the notice of appeal

  (5) The Board of Appeal must notify the appellant as soon as feasible after it receives their notice of appeal.

Marginal note:Notifying the Commission

14 The Board of Appeal must notify the Commission as soon as feasible after receiving a notice of appeal.

Marginal note:Documents to be filed by Commission

15 Within seven business days after the day on which the Commission is notified of the notice of appeal, or within any additional time granted by the Board of Appeal, the Commission must file the following with the Board of Appeal:

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  (a) a copy of the request for reconsideration made under section 112 of the Employment Insurance Act;

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  (b) a copy of the reconsideration decision being appealed;

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  (c) a document that sets out its arguments, if any; and

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  (d) all other relevant documents in its possession.

Marginal note:Added parties

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  16 (1) When a notice of appeal is received by the Board of Appeal, it must add the following persons to the appeal and notify them:

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    (a) any claimant who has a direct interest in the reconsideration decision, if the appellant is an employer; and

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    (b) any employer, if they were notified by the Commission of the reconsideration decision being appealed.

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  Marginal note:Other parties

  (2) The Board of Appeal may, on its own initiative or on request, add any other employer to an appeal.

Marginal note:Late appeal

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  17 (1) An appellant who files a notice of appeal after the period prescribed in subsection 43.11(1) of the Act must provide reasons for the late notice.

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  Marginal note:Additional information

  (2) The regional coordinator of the Board of Appeal may ask the appellant to provide any additional information about their notice of appeal.

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  Marginal note:Added parties

  (3) If a notice of appeal filed under subsection (1) is accepted, the Board of Appeal

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    (a) must add the persons referred to in subsection 16(1) to the appeal;

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    (b) may add an employer referred to in subsection 16(2) to the appeal; and

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    (c) must notify any person who is added to the appeal.

Marginal note:Joining appeals

18 The Board of Appeal may join two or more appeals together if

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  (a) the appeals raise a common question; and

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  (b) joining the appeals is not unfair to the parties.

Marginal note:Single notice of appeal

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  19 (1) A single notice of appeal may be filed on behalf of a group of appellants if the appeal involves a common question that the Commission has dealt with in a reconsideration decision that has been made with respect to each of the appellants.

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  Marginal note:Content

  (2) The notice of appeal must

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    (a) indicate a single reconsideration decision to be the subject of the appeal, the outcome of which will be binding on all parties;

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    (b) indicate the representative of the group of appellants; and

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    (c) be accompanied by a document that contains

    • (i) each appellant’s full name, social insurance number and identification number of their reconsideration decision, and

    • (ii) each appellant’s signed consent to be part of the group.