SOR/2001-375200110

4

20196

22

TRUST AND LOAN COMPANIES ACTComplaint Information (Trust and Loan Companies) RegulationsP.C.2001-1746  200110

4

Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 531a of the Trust and Loan Companies Actb, hereby makes the annexed Complaint Information (Trust and Loan Companies) Regulations.aS.C. 2001, c. 9, s. 569bS.C. 1991, c. 45Provision of Information

Information to be provided1For the purposes of subsections 441(4) and 442(1) of the Trust and Loan Companies Act, the prescribed information is that the person may contact the Agency(a)at its office at 427 Laurier Ave. West, 6th Floor, Ottawa, Ontario K1R 1B9; or(b)through its website at www.fcac-acfc.gc.ca.SOR/2009-58, s. 1

Manner of providing information2For the purposes of subsection 442(1) of the Trust and Loan Companies Act, the prescribed manner of providing the information referred to in section 1 is by providing it(a)in a brochure, statement of account or written statement that contains other information that is required, under that Act, to be disclosed in respect of an arrangement referred to in subsection 438(3) of that Act, a payment, credit or charge card, the cost of borrowing or any other obligation of the company under a consumer provision; or(b)in a separate document.SOR/2009-58, s. 1

3[Repealed, SOR/2009-58, s. 1]